Common questions
Frequently asked questions
01How do I ask for an appointment?
Write to us on WhatsApp or by e-mail with the service, your pet’s size and a couple of days that suit you. We reply to confirm day, time and price; until then it is only a request. (Sample text.)
02How do I know my dog’s size?
Check the approximate weight of each size or tap your breed in the index. If you are between two sizes, tell us the approximate weight and we will say which applies. (Sample text.)
03How long does a visit take?
Each service shows its approximate time by size. If the coat is badly tangled it may take longer; we tell you before we start. (Sample text.)
04Can I change or cancel the appointment?
Let us know as early as you can on WhatsApp and we will find another day. (Sample text.)
05How do I pay?
Payment and conditions are agreed when the appointment is confirmed; this site does not charge anything. (Sample text.)